Personal Online Banking
Overview
Our Online Banking gives you 24 hour, 7 days a week access to your checking, savings, money market, certificate of deposit, and consumer loan accounts from your home or office computer. Cypress Bank’s Online Banking combines convenience and flexibility while you easily conduct a wide range of personal banking transactions.
With Cypress Bank’s Online Banking, you can:
- Review your deposit account information.
- Review your loan account information.
- Make transfers between accounts.
- Make payments on your Cypress Bank consumer loans.
Frequently Asked Questions
Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, Cypress Bank’s Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, Cypress Bank will lock the entire session from use for 30 minutes. Should this happen more than three times, the lockout will become permanent and can only be cleared by a Cypress Bank employee. Should you forget to logout of Online Banking, your session will automatically be terminated after 15 minutes of no activity.
Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive. The second most common issue is a complete lockout of your account. If you weren’t sure of your PASSWORD, and began guessing or didn’t realize that you were entering your PASSWORD in the wrong case, you had only three chances to get it right. As a security feature, we lockout all accounts if an incorrect PASSWORD in entered on the third try. The lockout session will last for 30 minutes. If you initiate the lockout three times, then it becomes permanent. Then the only way to reset a lockout is to send us an e-mail using the “contact us” section of this website or calling (903) 856-6653 during regular business hours.
Commercial customers: if you need to originate payroll or give employees limited access to various accounts, give us a call! Corporate Online Banking is available to meet your commercial needs.
Contact us for more information.
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