Navigation

Dial the Cypress Access24 telephone numbers (903-855-8000 or 800-607-7756 or 903-575-1515) from any phone. After a brief introduction you will be presented with a list of options.

Your choices are:

Main Menu

  1. Account information
    1. Checking
      1. Withdrawal
      2. Deposit
      3. Funds Transfer
      4. Find Transaction
        1. Check by check #
        2. Search Withdrawal by Amount
        3. Search Deposit by Amount
      5. More Options
        1. Fax
        2. Balance
        3. Interest
        4. Stop Payment
        5. Check Reorder
        6. Report Lost Card
        7. Change PIN
    2. Savings
      1. Withdrawal
      2. Deposit
      3. Funds Transfer
      4. Find Transaction
        1. Search Withdrawal by Amount
        2. Search Deposit by Amount
      5. More Options
        1. Fax
        2. Balance
        3. Interest
        4. Change PIN
    3. CD
      1. Fax
      2. Balance
      3. Interest
      4. Change PIN
    4. IRA
      1. Fax
      2. Balance
      3. Interest
      4. Change PIN
    5. Loan
      1. Fax
      2. Balance
      3. Interest
      4. Change PIN
  2. Funds Transfer
  3. Bank Information
  4. More Options
    1. Account Rates
    2. Check Verification
    3. Stop Payments
    4. Check Reorder
    5. Report Lost Card
  5. Military Lending Account Disclosure

While listening to transaction history under Withdrawal or Deposit, you may say "Previous", "Repeat" or "Next", or press 7, 8 or 9.

* - Returns you to the previous menu, or say "cancel"
# - Returns you to the main menu, or say "main menu"
Entering $ amounts by touch-tone-Dollar,*, cents
You may say "help" at any time to hear more detailed instructions

Spanish is now available by selecting 2 from the language selection menu at the beginning of the call.

Para hablar en español seleccione 2 del menú del lenguaje cuando comienze la llamada.

 

Cypress Access 24 - (903) 855-8000 or 800-607-7756 or (903) 575-1515