Report a Lost or Stolen Debit Card

If your debit card has been lost or stolen, it is important that you report the missing card immediately:

  • During business hours: Call your local branch location or (903) 856-6653
  • After business hours: Call (800) 554-8969 and choose option 1 to report and block your lost or stolen debit card.  Then, contact your local branch on the subsequent day to order a replacement card.

For the safety and security of your account, Cypress Bank monitors its customers ATM and debit card transactions for potentially fraudulent activity.  If we suspect fraudulent ATM or debit card use, you will recieve an automated phone call to validate the legitimacy of the transaction.